Fotor supports loading all pic formats that Mac OS X systems support.
If your image cannot be loaded by Fotor, double-click to open the picture, if it cannot be opened by system, which means your Mac OS X system does not support this image format.
You can try to update your system version or a separate update Digital Camera RAW Compatibility. Steps as below.
If the image only cannot be opened by Fotor, try to copy the picture to another path and try again. If the problem persists, please contact us directly at: firstname.lastname@example.org.
choose Apple menu>Software Update
choose “Digital Camera RAW Compatibility Update”, then Install Items.
Still need help? Let us know !